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Zambia Communications - 2024


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Telephones - fixed lines

total subscriptions: 96,284 (2022 est.)

subscriptions per 100 inhabitants: (2021 est.) less than 1

Telephones - mobile cellular

total subscriptions: 20 million (2021 est.)

subscriptions per 100 inhabitants: 100 (2021 est.)

Telecommunication systems

general assessment: following elections held in August 2021, the new government immediately established a Ministry of Technology and Science to promote the use of ICT in developing economic growth and social inclusion; this focus on ICT, and on telecoms in particular, has been central to government strategies for some years; as part of the Smart Zambia initiative, investment has been made in data centers, a computer assembly plant, ICT training centers, and a Smart Education program; these efforts have been combined with the extension of broadband access and improved connectivity to international submarine cables; in turn, this has resulted in a considerable reduction in fixed-line and mobile access pricing for end-users; mobile network operators continue to invest in 3G and LTE-based services, the government contracted to upgrade the state-owned mobile infrastructure for 5G services; delays in holding spectrum have stymied the development of 5G thus far; in mid-2021 the regulator completed a consultation of auctioning low, medium, and high band spectrum for 5G, aiming to provide sufficient spectrum to meet the anticipated increase in data traffic in coming years; fixed-line broadband services remain underdeveloped (2022)

domestic: fixed-line teledensity less than 1 per 100 and mobile-cellular is 100 per 100 (2021)

international: country code - 260; multiple providers operate overland fiber optic routes via Zimbabwe/South Africa, Botswana/Namibia and Tanzania provide access to the major undersea cables

Broadcast media

according to the Independent Broadcast Authority, there are 137 radio stations and 47 television stations in Zambia; out of the 137 radio stations, 133 are private (categorized as either commercial or community radio stations), while 4 are public-owned; state-owned Zambia National Broadcasting Corporation (ZNBC) operates 2 television channels and 3 radio stations; ZNBC owns 75% shares in GoTV, 40% in MultiChoice, and 40% in TopStar Communications Company, all of which operate in-country


Internet country code


Internet users

total: 3.99 million (2021 est.)

percent of population: 21% (2021 est.)

Broadband - fixed subscriptions

total: 82,317 (2020 est.)

subscriptions per 100 inhabitants: 0.5 (2020 est.)

NOTE: The information regarding Zambia on this page is re-published from the 2024 World Fact Book of the United States Central Intelligence Agency and other sources. No claims are made regarding the accuracy of Zambia 2024 information contained here. All suggestions for corrections of any errors about Zambia 2024 should be addressed to the CIA or the source cited on each page.

This page was last modified 04 May 24, Copyright © 2024 ITA all rights reserved.